June 11 , 2000
and the Work World Laughs With You!
Many of today's work environments are rife with moody bosses and co-workers, repetitive tasks and unpredictable market pressures. Stress abounds. Managers often tell me they cant afford the time or cost for humor workshops; how can they afford not to address workplace stress.
We know clinically that laughter and play have medicinal qualities, offering physical, psychological and physiological benefits as well. In the workplace, humor and fun can increase productivity, encourage creativity, enhance team building, and thus improve esprit de corps.While we may not be able to control everything that happens to us in our jobs and work environments, we do have control over how we choose to react. I coach others how to create an environment which is safe and friendly, and use humor to help maintain a healthy balance between the pressure and seriousness which comes from high stakes jobs and a competitive marketplace. Remember that humor starts from within. Being able to laugh at your own foibles goes a long way toward creating a healthy work climate in which to flourish.
Are You Laughin' At Me?
One manager, known for his moodiness, acknowledged it with a "Mood-O-Meter" outside his door. Both he and his employees took turns forecasting his mood: from fire-breathing to variable clouds to periodic eruptions proceed at your own risk. Don't underestimate the power of self-effacing humor for making yourself more accessible and liked.
Room for Laughter
Some companies designate a room, work area or corner of their office as a romper room, where frolicking and silliness is allowed. Whether yours has a punching bag, games, a dartboard or foosball, it's a room for letting off steam and taking a break from the grind.
Everyone loathes whiners yet we all need to blow off steam periodically. One group of creative trainers and their manager decreed Thursdays to be effective whining days. They self-policed themselves the rest of the week, making sure not to whine. Yet even their Thursday gripes had a departmental sanction and somehow seemed healthier. After all, they belly ached together. A ripple effect actually improved the morale of departments adjacent to theirs!
Meting Out Humor
Many professionals approach meetings with trepidation. A dash of humor can make a difference. For regular meetings earmark one or two minutes each meeting for a humorous interlude. In one workgroup a "humor hand" rotates from meeting to meeting. Employees take turns setting a lighter tone to the meeting, insuring everybody is engaged. An anecdote, verbal or physical activity focuses the group on the task at hand and brings colleagues together in a spirit of fun.
When Not To Use Humor
Not all humor is good humor. Humor that hurts, ostracizes or is cruel will have a detrimental effect on others and you. Strive for humor that is inclusive, creative and captures our human essence. By now you know that sexist, racist, ageist or homophobic jokes and crude humor are not only inappropriate, but can lead to sanctions, termination or even lawsuits. Be sensitive when telling jokes involving terminations, RIFs and personal tragedies. Their hurt can linger long after the fact. . When in doubt leave it out!
Appropriate humor can make hard tasks easier, collaborations fun and certainly make workdays go faster. Laugh, and the work world laughs with you.
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Note: This article of Craig's first appeared in the Sunday, June 11 San Francisco Examiner
under the title "Sometimes Your Workplace Needs A Good Laugh."
Craig retains the rights to republish this piece for other publications.