Workplace Communication
Presentations |
 Craig (thumbs up, center) with
City of San Jose workgroup |
It's time to communicate
for success |
 Helping US Army enhance communication care, & culture |
Improving Your Workplace Communication Quotient (CQ)!
Listening: The Forgotten Communication Skill
Avoiding An All-Meet Diet: Effective Meeting Management
Mastering E-Comm: Effective E-Mail Communication Externally and Internally
Teaming With Success
Orchestrating Leadership
Expressions of Excellence!
Tick Tock: Take Time for Time Management
Managing Multiple Demands
Improving Your Workplace Communication Quotient (CQ)
Effective workplace communication is essential for business success today. In a typical work day you may communicate with customers, clients, co-workers (including superiors, subordinates and colleagues), vendors, volunteers or interns, and city, state and federal representatives. How well are you communicating with each? Each form of communication draws on different skills, each requires different approaches and sometimes even a different lexicon. Learn to become a clear and confident workplace communicator! To learn more you can download a PDF file, view a fuller web description, read Craig's published articles on the subject, or even buy his special report.
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Listening: The Forgotten Communication Skill
Contrary to popular opinion, the key to communication is not what what you say, but what you hear. Listening skills, not speaking skills, hold the key to your success. How does that sound to you?
Miscommunication as a result of poor listening skills costs millions of dollars, countless hours of wasted time. and even the lives of others. Have I gotten your attention yet? Learn about listening vs. hearing, uncover the meta-message in communications and learn how gender and other variables alter listening skills.
Learn to become a powerful listener.
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E-Comm: Effective E-Mail Communication
Understand how to send effective, service-oriented E-mails and master E-comm!
In today's business world. E-Mail is a common and accepted mode of communication, with both advantages and disadvantages, strengths and weaknesses. Develop your checklist for when you should (and shouldn't) use E-Mail, learn the best use of subject lines, signature lines, white space, CC and BCC, and actually edit real life e-mails for readability and simplicity!
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Effective Meeting Management:
Avoiding An All-Meet Diet
Whether you’re leading, facilitating or just suffering from meetings, this presentation teaches you everything you need to know to plan, stage and recover from meetings, be they weekly, board or the shareholder variety. (Based on the one-day class Craig created for the University of California at Santa Cruz.)
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Teaming With Success
Are you ready to form the team? Join the team? Lead the team? Learn the keys to effective team building. Understand how shared objectives can lead to shared success. Learn effective ways to form, motivate and lead teams for maximum effect. Identify common obstacles to team building and how to overcome them.
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Orchestrating Leadership
Whether you're a V.P., manager, director,coordinator, teacher, coach or parent, you are a leader. ORCHESTRATING LEADERSHIP teaches you to become a more successful and effective leader. In ORCHESTRATING LEADERSHIP, an interactive program involving music, we inventory your current leadership skills and proclivities,and demonstrate how in every role and situation there is a "leadership" response. By understanding the components of effective leadership you become better able to lead.
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Expressions of Excellence!
In a world in which quality is often an afterthought, where ‘quick & dirty’ is becoming the norm, where overworked employees and bottom line sensibilities have led to reduced quality, and a “so what” attitude, there is nothing more inspiring than an Expression of Excellence! Not only do Expression of Excellence! inspire us with examples of excellence across professions which make a difference in the quality of life of others, they challenge us to express yours.
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Tick Tock! Take Time for Time Management
Assess how you spend your time each day and week, understand how time IS money, learn techniques for time and meeting management and even develop negotiation skills to safeguard your time to make deadlines and boost productivity. You'll even learn relaxation techniques for remaining stress free and revitalizing yourself when you're overworked.
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Managing Multiple Demands
Excessive workload? Unreasonable expectations? Learn how to manage multiple demands and maintain your sanity. Learn strategies for prioritizing, scheduling, delegating and wearing multiple hats. Includes proven stress reduction techniques to maintain sanity and equilibrium.
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