December,
2003
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Found Gold! Tapping the Inner Riches of Your Team |
Wayne Dyer said it well. Our outlook is all wrong. We're constantly looking outward for the answers to our questions and solutions to our problems. Yet the answer often lies within. This month I submit that many answers lie within our organization’s departments, workgroups and teams! Companies are quick to bring in consultants and other specialists to solve problems. They will retain management and marketing firms to tell them the secrets to how to be more successful, expand their clientele and better serve their existing customers. Yet what about the wealth of talent and experience within our own companies? Some of the best innovations, improvements and solutions to problems come from within our ranks, from the rank and file who know the products and services best, who understand internal processes the best. Are we listening? Are we asking for their input? If not, we should be.
More than just having a suggestion box, we need to create a culture where management listens faithfully to employees' ideas and recommendations. Recognize those great and innovative ideas that come from within. Honor employees who've made a difference from within. Encourage and reward employees who help your company save money, make money, create new products or services or identify new applications or markets for existing products and services. It is said that you can tell a lot about a company by the people it keeps. Keep your people engaged and invested. Show them their increased involvement will pay dividends for them and the company. Support, nurture and encourage their application of knowledge to help your company run better. Especially during lean times you can't afford to ignore these voices of experience and insight. Here are some suggestions for creating a culture where internal solutions spring forth.
There's gold in them thar employees. By creating a culture of caring and valuing your employees as the precious resources they are, you'll succeed together. Eureka, you've struck gold! Click here to learn about Craig's team-building program: Teaming With Success
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